Privacy Policy

Last updated: May 12, 2026

Estate Mahal is operated by ESTATE MAHAL TECHNOLOGIES PRIVATE LIMITED ("we", "our", or "us"), a company incorporated in India with its registered office at Shop No 03, 9th Main, Mahadeshwara Layout, Metagalli, Mysore, Karnataka - 570016. This Privacy Policy explains how we collect, use, and disclose personal data when you use the Estate Mahal mobile application and website (the "Service").

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, phone number, and password when you register for an account.
• Property Data: Property listings, images, videos, and related information you submit.
• Usage Data: Information about how you use the Service, including property views, searches, and interactions.
• Device Information: Device type, operating system, and app version for providing a better experience.
• Location Data: With your permission, we may access your device's location to show nearby properties.
• Payment Information: Payment details are processed securely through our payment gateway partner. We do not store your complete payment card details.

2. How We Use Your Information

• Providing and maintaining the Service
• Connecting property buyers with sellers and owners
• Generating property price predictions and market insights
• Sending notifications about property inquiries, visits, and updates via WhatsApp and email
• Processing payments for premium features (contact unlocks, predictions)
• Improving and personalizing the Service
• Communicating with you about your account and the Service

3. Information Sharing

We do not sell your personal information. We may share your information in the following situations:

• With Property Owners/Buyers: When you unlock contact details or schedule a visit, relevant contact information is shared between parties.
• Payment Processing: With our payment gateway partner for processing payments securely.
• Legal Requirements: When required by law or to protect our rights.
• Service Providers: With trusted third-party services that help us operate the Service (hosting, analytics).

4. Data Security

We implement appropriate security measures to protect your personal data, including encrypted data transmission (HTTPS), secure password hashing, and JWT-based authentication. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you the Service. You can request deletion of your account and associated data by contacting us.

6. Your Rights

• Access your personal data
• Update or correct your information
• Delete your account
• Opt out of marketing communications
• Request a copy of your data

7. Third-Party Services

• Google Maps: For displaying property locations. Subject to Google's Privacy Policy.
• Payment Gateway: For secure payment processing. Subject to the payment provider's Privacy Policy.
• WhatsApp: For sending notifications. Subject to WhatsApp's Privacy Policy.
• Google OAuth: For sign-in. Subject to Google's Privacy Policy.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us